Our firm was built on the premise that investors are best served by advisors who are motivated to focus exclusively on the best interests of their clients.
CAPTRUST’s core values represent the firm’s collective heartbeat and direct how we serve our clients, relate to our colleagues, interact with our vendors and partners, and address our communities.
Individually, and as a company, we accept responsibility for our actions. We embrace our role as trusted advisors and understand our obligation to be vigilant stewards of all that is entrusted to us.
We conduct ourselves with honesty and fairness at all times and in all circumstances. We do what is right—even when it is difficult or out of fashion.
All individuals are worthy and valuable. All points of view deserve thought and consideration. We acknowledge everyone’s right to dignity and use courtesy, civility, and deference in our interactions.
All individuals associated with CAPTRUST make worthwhile contributions to our success. We cooperate with one another, share information, solicit ideas and opinions, and appreciate everyone’s engagement.
We have a profound responsibility to share our success. We contribute time, money, and energy to our communities and to assist those in need, particularly underprivileged children.
The founders of CAPTRUST joined together to provide institutional and private investors an independent and objective choice for financial advice and fiduciary support.
- The genesis of CAPTRUST dates back to 1986, when Fielding Miller began his career in the financial services industry as a stockbroker with Interstate/Johnson Lane. As a broker, he grew dissatisfied with the conflicts of interest observed in client relationships, which led him to develop a new client offering based on providing objective, fee-based advice.
- Fielding brought on David Perkins as a partner, and together they worked to take the innovative fee-based advisory approach to the market. Their commitment to ensuring complete objectivity in all client interactions provided the foundation upon which CAPTRUST has evolved from an entrepreneurial startup to one of the nation’s largest independent advisory firms.
- Miller and Perkins launch CAPTRUST with a team of 11 former Interstate/Johnson Lane employees. The firm begins with $2.5 million in revenue and client assets under advisement of $400 million.
- The No Golf Ball Rule becomes CAPTRUST’s cornerstone policy, reinforcing the firm’s commitment to ensuring no conflicts of interest could arise when advising clients.
- CAPTRUST client assets under advisement cross the $1 billion mark.
- The dot-com market meltdown begins with the NASDAQ eventually plunging 51 percent from its peak in 2000, severely affecting financial advisory firms. The market experiences another jolt in response to the 9/11 terrorist attacks in 2001, which devastate the nation and add additional pressure on financial advisory firms.
- CAPTRUST adds its first branch offices in Atlanta and Charlotte.
- The firm introduces an equity ownership plan for all employees.
- Sarbanes-Oxley regulations are enacted in response to the dot-com crisis and provide an unanticipated and very positive impact on business. Plan sponsors react to the regulations by seeking independent advisors to serve as fiduciaries for their retirement plans. This wave of demand helps pave the way for CAPTRUST to move upmarket—working with larger plans with more sophisticated needs. Additionally, retirement providers respond to the regulations by shifting their approaches away from direct sales, and they begin to work with specialist advisors like CAPTRUST. Many competitors exit the business due to their conflicts of interest.
- The financial markets post their third straight year of losses. In response, most industry players retract their business approaches, cut costs, and lay off personnel. Going against the industry grain, CAPTRUST’s partners decide to double down, investing more capital, hiring more talent, and launching three major initiatives: establishing a broker dealer, creating Hatteras Investment Partners, and developing new technologies in the form of CAPConnect and CAPTRUST Direct.
- Co-founder Perkins leaves day-to-day operations of CAPTRUST to focus on building out Hatteras Investment Partners.
- The CAPTRUST Mission statement is developed from a firm-wide initiative to identify the overarching and ennobling purpose of our business. As part of this exercise, the firm memorializes a statement of core values.
- The One Brick at a Time (OBAAT) concept is born of Fielding’s belief that the only way to build a world-class organization is one brick at a time.
- Palmer and Cay in Atlanta, Georgia, becomes CAPTRUST’s first institutional acquisition.
- CAPTRUST reaches $10 billion of client assets under advisement.
- CAPTRUST forms the Executive Committee—the strategic planning body of the firm whose primary function ensures our personnel, resources, and intellectual capital are always in alignment with our company mission and core values.
- A 10-year strategic plan is drafted and initiated. Strategic goals include growing the business into a national company and reaching $100 million in annual revenue (a sevenfold increase at the time).
- The Pension Protection Act is enacted, furthering the trend of making the retirement advisor an essential player in the delivery and management of retirement plan solutions.
- CAPTRUST acquires Atlantic Capital Management in Raleigh, marking our first wealth management acquisition.
- Miller buys out Perkins’ ownership interests in CAPTRUST, and the CAPTRUST shareholders divest of Hatteras. Perkins resigns from the firm.
- CAPTRUST employees create the CAPTRUST Community Foundation, a 501(c)(3) organization dedicated to helping the children in need in the communities we serve.
- A major market meltdown begins in response to Bear Stearns’ collapse. Other iconic financial services companies—Lehman Brothers, Washington Mutual, Wachovia, and Merrill Lynch—go bankrupt or are forced to sell due to the impact of the financial crisis. Reacting to the market sell-off, CAPTRUST again strategically goes aggressive and against the industry grain. Despite the failures of several competitors and subsequent employee layoffs, CAPTRUST management ensures its employees have a seat, and the firm begins to hire some of the industry’s displaced talent.
- The firm moves into its new headquarters, the CAPTRUST Tower, which features an environment designed with the purposeful integration of our mission.
- The Total Retirement Initiative (TRI) launches with the goal of building out new non-investment-related solutions to serve our clients.
- The Brick Bonus program is created to provide a firm-wide success-sharing bonus plan.
- CAPTRUST reaches $50 billion of client assets under advisement.
- A new Department of Labor regulation is enacted (408(b)(2)), requiring virtually all retirement plan providers to make written disclosures of their services, fiduciary status, and compensation. This regulation functions as another boost to support CAPTRUST’s business model for serving plan sponsors.
- CAPTRUST acquires FreedomOne Financial in Clarkston, MI, giving it immediate marketplace presence in the ERISA discretionary consulting space.
- The firm’s business line construct launches, segmenting services offered across four categories: defined contribution, asset-liability, nonqualified executive benefits, and wealth management.
- CAPTRUST exceeds $100 billion of client assets under management and reaches 1,000 brick clients.
- ProviderLink® launches, giving us a unique 3(38) solution to use with multiple providers.
- CAPTRUST launches VESTED, a magazine for wealth clients that moves away from the kind of technical publications typically seen in the industry. Published on a triannual basis and focusing on timely, relevant, and actionable ideas and recommendations, VESTED is our primary branding deliverable and an innovative touchpoint for engaging wealth clients.
- Our participant advice service (PAS) is reengineered via a significant investment in technology and personnel. Our proprietary Retirement Blueprint® tool is developed, which can be used during phone meetings with participants, as well as on tablets during face-to-face meetings. CAPTRUST establishes a full-time advice desk, upgrades the team’s web tools, launches a PAS webinar series, and adds a marketing content delivery and tracking system. These investments bolster our position for providing plan participants with high-quality retirement advice.
- A decade after its creation, CAPTRUST’s 10-year plan is realized as the firm reaches 25 branch offices and its goal of $100 million in annual revenue.
- The firm reaches $200 billion of client assets under advisement.
- The Department of Labor’s conflict of interest (fiduciary) rule was introduced in 2016, to be enacted in 2017. The new administration in Washington delays enactment of the rule indefinitely; however, the industry has already adopted many of the changes needed to meet the rule’s requirements.
- A new 10-year strategic plan is presented at this year’s shareholder retreat. The new goals include a market valuation of $1 billion, annual revenue of $400 million, and a regional office network that covers the top 35 metropolitan markets in the U.S. Launching into this 10-year plan, 2017 marks a record year for acquisitions, totaling seven, including the integration of CapTrust Tampa and new offices in Austin, Cincinnati, Lynchburg, Minneapolis, Philadelphia, and Salt Lake City.
- $10 million dollars was donated through the CAPTRUST Community Foundation.
- This year also sees the creation and implementation of our new customer relationship management (CRM) system to solve for stability, speed, and access. A new company intranet was also launched.
- CAPTRUST receives a steady stream of industry recognition in 2018. Christopher Kulick wins PLANSPONSOR’s Plan Adviser of the Year distinction; Linda Kerschner is appointed to the 2018 ERISA Advisory Council; Jon Meyer is recognized on the Triangle Business Journal’s (TBJ’s) C-Suite Awards list; four advisors are honored on NAPA’s 2018 list of “Young Guns”; and two advisors and one small team are named to the PLANADVISER Top 100 list.
- Additionally, CAPTRUST tops the InvestmentNews list of DC Aggregator Firms, leads the Financial Advisor magazine ranking of U.S. advisory firms for the third consecutive year, has seven teams named to Barron’s list of Top 50 Institutional Consultants, and is named to the TBJ’s Best Places to Work and Fast 50 lists.
- Having fully integrated the CapTrust Tampa team with its industry-leading position in the endowment and foundation space, 2018 ushers in an enhanced offering for the firm.
- The firm continues its expansion with the addition of offices in Greensboro, New York City, and Roanoke.
- CAPTRUST launches ADVISORWISE, an online peer community of growth-oriented financial advisors who are committed to continuous learning and understand the importance of learning through experience.
- CAPTRUST reaches over $300 billion in assets under management.
- CAPTRUST continues it’s acquisition growth strategy with the addition of FiduciaryVest, Watermark Asset Management, Rogers Financial, Cornerstone Capital Advisors, and McQueen, Ball and Associates.
Our mission is to enrich the lives of children in the communities we serve.
CAPTRUST Community Foundation
Aspiring to our firm’s mission to enrich the lives of our communities, the CAPTRUST Community Foundation, a registered 501(c)(3) charity, was organized in 2007. The goal of the Foundation is to support the appreciation of our communities by encouraging our teammates to contribute time and resources to local and national charities serving the needs of children.